7-day Return Policy

Conditions Of Return

mizzue offers a 7-day guaranteed return policy that is intended to offer you peace of mind when shopping. We want to do our best to make each purchase a perfect one for you, however if either of these conditions exist, you can return the item to us within 7 days.

We fully understand how disheartening it is to receive defective goods. Simply return the item to us and we will sort it out for you.

Once in a while, it is hard to fully imagine what a product is like before you have it in your hands. If you are truly not satisfied with your purchase, you can send it back to us. 

Points To Remember

Here are a few handy tips to remember beforehand.

How To Make A Return

Carefully pack the item(s) to be returned and send it to the following address:

Room 3D,
Kam Shing Industrial Building,
1-11 Kwai Wing Rd,
Kwai Chung
Hong Kong

Once the returned item has been received and accepted, a coupon will be sent, the face value of which, will be identical to the amount paid for the item as indicated in the order during check out. Return deliveries and any incidental costs are not covered by the return policy.