7-day Return Policy

Conditions Of Return

mizzue offers a 7-day guaranteed return policy that is intended to offer you peace of mind when shopping. We want to do our best to make each purchase a perfect one for you, however if either of these conditions exist, you can return the item to us within 7 days.

• Defective Goods

We fully understand how disheartening it is to receive defective goods. Simply return the item to us and we will sort it out for you.

• Not Satisfied?

Once in a while, it is hard to fully imagine what a product is like before you have it in your hands. If you are truly not satisfied with your purchase, you can send it back to us. 

Points To Remember

Here are a few handy tips to remember beforehand.

• All items and accessories must be returned with the mizzue product tag intact and undamaged, unaltered and in essentially the same condition as when the item was shipped.
• Products can not be returned after the 7-day return period expires.
• Products that are stained, either by water or other liquids, cannot be returned.
• It is vital to ensure that you are able to produce a courier or postal delivery tracking number for us to follow up with. Without this, we cannot demonstrate that the returned item(s) has safely been received.

• Second chance or Promotional items are not eligible for the 7-day refund policy. Second chance or Promotional items cannot be refunded, returned or exchanged.

How To Make A Return

Please contact customer@mizzue.com.sg for return application.