Shipping and Deliveries

Shipping and Delivery can be considered as two separate stages.

Shipment Notification

As soon as an order is ready to ship, we will send you an email to let you know. A courier tracking number will also be included for your reference and information.

Delivery Delays

Actual delivery times may vary from what is indicated for a number of reasons including, but not limited to, for example:

Getting Help

You can contact Customer Services for assistance. Our customer services representatives will be happy to help and will usually respond the same day. If the request is made on a weekend or public holiday, a customer services representative will contact you within the following 1-2 working days.